Hospitality & Resort Business Management

Experience

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about Program

*Program has been approved for delivery by the registrar of the Private Training Institutions Branch (PTIB). **International Students: This program is not eligible for Postgraduate work permit program (PGWPP). To be eligible for a PGWPP you must transfer to one of our pathway institutions. For more details, please visit our international students page.

Hospitality & Resort Business Management Diploma Courses

Total program duration 1020 hours (47 weeks) including 160 hours of practicum

Discusses and evaluates how information systems and communication technologies can be used to meet business requirements. This course will teach you how to apply tools and features to produce information for business purposes.

Students will examine the characteristics and operation of small business in the Canadian context.

Students will demonstrate vocabulary acquisition and use, and apply reading, note taking, critical thinking, writing and oral presentation skills in a business context.

Covers current communication theories for business situations and examines personal factors, behaviours and interpersonal skills in business situations.

Students will use advanced software features to develop computer-based solutions for business problems that improve productivity and efficiency.

Develop an understanding of restaurant business plans, restaurant profiles, and restaurant operations including control and overall profitability. Learn how to conform to food safety regulations particularly in food and beverage departments within the hospitality sector.

Gain the skills to become an effective food service manager in a highly demanding environment.

Learn why human resources is an important aspect of business management and be guided through an overview of current human resource practices.

Understand the concepts of sales and marketing and gain effective strategies and practical applications critical in today’s hospitality industry.

Gain an overview of the resort industry operating in the various market places today and explore both the impact of development on operations along with managing the operation in various settings. Additionally, the uniqueness of timeshare resort operations, specialty resorts, cruise ships, and casinos will be discussed.

Learn how to track and record all important activities regarding the creation of monetary inflows of sales revenue and monetary outflows of expenses resulting from operating activities.
Learn how the housekeeping department functions, how it fits into the complete hotel and its key responsibilities and duties.

Learn the theoretical application of the role of security and loss prevention in the hospitality industry. You will acquire the necessary skills to implement management policies and procedures as required by the industry. Gain a perspective on how to understand and contribute in a positive and professional way to work with guests and other members of the community who have a disability.

Explore why understanding hospitality law underpins the way in which all hospitality organizations conduct their day-to-day business. This course is designed to give you an overview of procedures and practices relating to the concepts of federal and case law.
Explore the world of conventions from a property perspective as well as an event planning perspective and learn all aspects of managing events along with personal growth and confidence building activities, team dynamics and motivation.
Allows you to better understand the changing work place and how this effects the overall work place structure. Additionally, you will gain the knowledge, skills and abilities relating to values and self-leadership while demonstrating emotional intelligence.
Gain an understanding and theoretical application of the framework for Supervision and the management process.
Explore the complex relationships between departments, technological advances, and unique front office tools. Learn about guest services in detail along with concepts involving property management systems and related applications.
Resume preparation, interview techniques, life skills, and the correct use of grammar in a cover letter will all be covered in this course.

The main goal of this program is to focus on Hospitality Information Computers

Learn first-hand by touring facilities, meeting industry professionals, and considering career options.

Hospitality & Resort Business Management Diploma with Co-Op

Total program duration 1880 hours (94 weeks)

Students must complete 940 hours of paid work experience in addition to the courses listed above.

Employment Opportunities

A career in hospitality can take you anywhere from a five-star luxury resort, a cruise ship, or the very midst of a large-scale event. With education and experience in this field, you can create a career catered to your specific interests and skills. The options are endless! The following are some examples:

Employment Opportunities

A career in hospitality can take you anywhere from a five-star luxury resort, a cruise ship, or the very midst of a large-scale event. With education and experience in this field, you can create a career catered to your specific interests and skills. The options are endless! The following are some examples:

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